Privacy policy.

last updated: october 2025

This policy explains how The Doers Communications Limited (“The Doers”, “we”, “us” or “our”) collects, uses, shares and protects your personal information. We want to be transparent about what we do with your data, why we do it, and what rights you have.

If you have any questions, please contact us at contact@thedoers.co.uk.

who we are

The Doers Communications Limited is registered in England and Wales (no. 11563593). Our registered office is 85 Great Portland Street, London, England, W1W 7LT, United Kingdom.

When we say “our website”, we mean www.thedoers.co.uk.

who this policy applies to

This policy covers two groups:

  • Visitors to our website

  • Our business contacts (including prospective and current clients, suppliers, collaborators and freelancers)

The type of information we collect and how we use it will depend on which of these applies to you.

how we collect information

We collect information in a few different ways:

Directly from you – when you fill out a form, send us an email, give us a business card, apply to work with us, or otherwise interact with our team

Automatically – through cookies and analytics tools when you browse our website

From third parties – for example, marketing agencies, event partners, or public websites

what we collect and how we use it

Visitors to our website

When you visit our website, certain information is created and recorded automatically, including:

  • IP address and location

  • pages visited and files requested

  • browser type and version

  • operating system and platform

We use this to:

  • allow you to access and use our website

  • improve and maintain the site, including technical support

  • analyse how visitors use our website via cookies (see below)

Cookies

Cookies are small files placed on your device when you visit a website. We use Google Analytics cookies (_ga, _gid, _gat) to understand how people reach and navigate our site, so we can improve the experience.

You can block cookies at any time by changing your browser settings. Please note that blocking all cookies may mean parts of the site don’t work properly.

Google’s privacy policy: policies.google.com/privacy

Business contacts

If you’re a client, supplier or collaborator, we may collect:

  • your name

  • business email, phone number and postal address

  • information about your preferences and correspondence with us

We use this to:

  • contact you in the course of doing business

  • respond to enquiries

  • manage our relationship with you (including invoicing, payments and project updates)

  • send marketing updates and newsletters where relevant

We may also receive your details from third-party partners or marketing platforms.

legal basis for using your information

We rely on the following legal bases to process personal information:

  • Contract – where we need the data to perform our obligations to you (for example, providing services or allowing access to our website)

  • Legitimate interests – where it’s necessary for us (or a third party) to run and grow our business, including:

    • marketing and business development

    • improving our services and operations

    • customer service and administration

    • protecting our rights and preventing fraud

If we rely on legitimate interests, we always balance them against your rights and freedoms.

sharing your information

We only share your personal data when necessary, for example with:

  • Trusted service providers (such as Mailchimp, CRM tools, event organisers, cloud storage, or payment processors)

  • Analytics and marketing platforms (such as Google Analytics or email platforms)

  • Insurers, professional advisers and auditors

We may also share data if:

  • we sell or buy a business or assets

  • we’re required to by law, government or law enforcement

  • it’s necessary to protect our rights, safety, or the rights and safety of others

We will never sell your personal data to third parties.

how long we keep your information

We only keep personal data for as long as necessary, taking into account the purpose it was collected for and any legal obligations.

For example, if you apply through our freelancer form, we keep that data for up to two years.

your rights

Under UK data protection law, you have the right to:

  • access – request a copy of the information we hold about you

  • update – ask us to correct information that’s out of date or inaccurate

  • delete – request deletion of your data in certain circumstances

  • restrict – ask us to limit how we process your data

  • object – object to processing based on legitimate interests or direct marketing

  • data portability – request a copy of your data in a machine-readable format for use elsewhere

If you’d like to exercise any of these rights, please email contact@thedoers.co.uk. We’ll respond within one month (or let you know if we need longer, where permitted by law).

We may ask for proof of identity before actioning requests.

marketing

We may send marketing communications (by email, phone or post) if:

  • you’re an existing customer and it’s in our legitimate interests, or

  • you’ve consented to receive them

You can opt out of marketing at any time by emailing contact@thedoers.co.uk or using unsubscribe links in emails.

international transfers

Sometimes your data may be transferred outside the UK/EEA (for example, where service providers are based overseas). When this happens, we take steps to ensure it is protected, including:

  • standard contractual clauses approved by the European Commission

  • providers that participate in recognised frameworks such as the EU-US Data Privacy Framework

keeping your information safe

We take appropriate technical and organisational measures to protect your data, including:

  • staff training and confidentiality obligations

  • password-protected systems and encryption

  • anti-virus and firewall protection

  • restricted access to personal data

However, please note that information transmitted over the internet is never 100% secure. While we do our best to protect your data, transmission is at your own risk.

links to other websites

Our website may link to third-party websites. We’re not responsible for their privacy practices, so please check their policies before providing personal information.

changes to this policy

We may update this policy from time to time. Any changes will be published here and, where appropriate, we’ll let you know in another way. Please check back for updates.

questions or complaints

If you have any questions or concerns about how we use your data, email us at contact@thedoers.co.uk.

If you’re not satisfied, you can also complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.