ABOUT JAMES AT 8TH DIAL

James began his career at the iconic heritage furniture and homewares brand, Heal’s. After honing his skills and working alongside partner brands including Alessi, V&S and British Museum, he left to launch his consultancy 8th Dial in 2019, taking on Heal’s as his first client. James has continued to work with a vast array of independent British and international brands, working with founders to bring to life their vision, communicate their brand story and build exceptional eCommerce websites that stand out in a crowded digital marketplace. James is results-orientated and understands that a beautiful website alone won’t translate to sales. He works closely with clients to optimise engagement, enhance customer interactions and maximise profits.

Problems james & 8th dial can help you solve:

• Your e-commerce site isn’t built to convert. You’ve got a Shopify store (or you’re about to build one), but it’s not delivering the sales, it’s clunky or doesn’t reflect your brand. 8th Dial specialise in user-friendly, conversion-focused Shopify builds and web design that get people to stay, engage and buy.

• You’re driving traffic but it doesn’t turn into growth. You might be getting visitors, but they’re not staying or converting, or you don’t have a clear multi-channel strategy. 8th Dial’s digital marketing services – from email to paid search to copy & graphic design – tie together to turn traffic into revenue.

• Your brand’s online presence doesn’t reflect its full potential. In competitive sectors (skincare, beauty, vineyard/brewery, fashion) you need more than “just a website”. 8th Dial help you tell a story, build an online experience that matches your brand essence and differentiates you.

• You’re launching or migrating your website and need strategic support. Whether it’s building your first store, migrating domains or scaling your e-commerce operation, 8th Dial bring experience (35+ years) and a full stack of services to guide you through the complexity and avoid the pitfalls.

  You want ongoing support, not just a one-off project. Websites and digital marketing aren’t “set and forget”. 8th Dial emphasise client-centric ongoing partnerships and support, meaning you’re not left on your own when things change.

Check out their CV:

8th Dial is a UK-based digital agency with over 35 years’ collective experience specialising in Shopify e-commerce and cross-channel growth. They support brands—particularly in interiors, beauty, skincare, fashion, vineyard and brewery niches—by delivering bespoke website design & build, UX optimisation, GA4 integration, paid search, email marketing and strategic consultancy.